Privacy Policy
We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way.
Please read this policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
- Name, email address, phone number, and company name when you fill out forms, subscribe to newsletters, request information, or contact us.
- Payment and billing information when you purchase products or services.
- Any other information you voluntarily provide through messages, feedback, or support requests.
b. Automatically Collected Information
- Device and browser information (IP address, browser type, operating system, device identifiers).
- Usage data (pages visited, time spent on pages, referring website, clicks, and interactions).
- Cookies and similar tracking technologies (including analytics cookies, advertising cookies, and essential cookies).
c. Information from Third Parties
We may receive information about you from publicly available sources, marketing partners, or analytics providers to improve our services and personalize your experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and improve our services
- To process transactions and send related information (invoices, updates, support)
- To send you marketing communications, newsletters, and promotional offers (you can opt out at any time)
- To personalize your experience and deliver relevant content and recommendations
- To analyze website usage and optimize performance
- To detect, prevent, and address technical issues, fraud, or security risks
- To comply with legal obligations and enforce our terms
3. Cookies and Tracking Technologies
We use cookies and similar technologies (such as web beacons and pixels) to enhance functionality, analyze trends, and track user interactions. You can control cookies through your browser settings. However, disabling cookies may limit certain features of the website.
We categorize cookies as:
- Essential: Required for the website to function properly
- Performance/Analytics: Help us understand how visitors use the site
- Functionality: Remember your preferences and settings
- Advertising/Targeting: Deliver personalized advertisements
4. Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With trusted service providers (hosting, payment processors, analytics, email delivery, customer support) who are contractually obligated to protect your data
- In connection with a merger, acquisition, or sale of assets
- When required by law, regulation, or legal process (e.g., court order or subpoena)
- To protect the rights, property, or safety of our company, users, or the public
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access, correct, update, or delete your data
- Object to or restrict processing
- Withdraw consent where processing is based on consent
- Request data portability
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@aerowsap.com
We will respond to your inquiry as soon as possible.
